Boardflows

At BoardFlows, we are committed to providing a secure and seamless payment experience for all skateboard enthusiasts shopping with us. We understand that transparency and convenience are essential when it comes to payment, and this policy outlines everything you need to know about our accepted payment methods, security measures, and payment processing.

1. Accepted Payment Methods
We strive to offer a variety of payment options to make your shopping experience as convenient as possible. BoardFlows currently accepts the following payment methods:

• Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
• Digital Wallets: For quick and secure checkouts, you can also pay using popular digital wallet services, like Apple Pay and Google Pay.
• Online Payment Gateways: For those who prefer an extra layer of online payment security, we offer options such as PayPal.

Your payment will be securely processed through trusted third-party providers, ensuring your information is protected throughout the transaction process.

2. Payment Security
BoardFlows is committed to protecting your payment information. Our site uses SSL (Secure Socket Layer) encryption to secure your data from unauthorized access during the transaction. We do not store any sensitive payment information on our servers, so your card details remain protected. Payments are processed through industry-leading gateways that are PCI-DSS (Payment Card Industry Data Security Standard) compliant, further ensuring that your information is handled with the highest security standards.

3. Payment Authorization and Order Confirmation
Once you place an order on BoardFlows, a temporary hold may be placed on your account to authorize the payment. After your payment is confirmed, you will receive an order confirmation via email with the details of your purchase. This confirmation will include a summary of your order, the amount charged, and an estimated delivery timeline.

4. Currency and Pricing
All prices listed on BoardFlows are in U.S. Dollars (USD). The final price you see at checkout will reflect the total amount, including any applicable taxes or fees, so there are no hidden charges. Please note that exchange rates or additional charges may apply if you are using an international payment method, depending on your bank’s policies.

5. Payment Issues
If you encounter any issues during the payment process, such as declined transactions or errors at checkout, please double-check the information you entered to ensure accuracy. Common issues can arise from expired cards, insufficient funds, or incorrect billing details. If the problem persists, you may reach out to our customer service team at [email protected] for assistance. We are here to help resolve any issues and make sure your shopping experience remains smooth.

6. Refunds and Returns
In the event of a return, BoardFlows will process refunds back to the original payment method once the returned item is received and inspected. The refund amount will be issued promptly, though processing times may vary depending on your payment provider. For further information on refunds, please refer to our Returns Policy.

7. Fraud Prevention
To safeguard our customers and business, BoardFlows actively monitors all transactions for signs of fraud. Any suspicious orders may be temporarily held or canceled pending further investigation. If we need additional verification for an order, our team will reach out to you directly to confirm your identity and payment details.

8. Order Cancellations
Should you need to cancel an order, please contact us as soon as possible at [email protected]. While we cannot guarantee that cancellations can be accommodated after an order has been processed, we will do our best to assist. If an order has already shipped, you may follow our Returns Policy once the item arrives.

Contact Us
For any questions or concerns regarding our Payment Policy, please feel free to reach out to our customer support team at [email protected]. We are committed to providing exceptional service and ensuring that your shopping and payment experience with BoardFlows is secure, transparent, and enjoyable.

Thank you for choosing BoardFlows. We look forward to delivering quality skateboards and accessories to support your passion for skateboarding!